{"id":28460,"date":"2026-02-24T09:11:11","date_gmt":"2026-02-24T14:11:11","guid":{"rendered":"https:\/\/lumifaro.com\/?page_id=28460"},"modified":"2026-02-24T09:11:11","modified_gmt":"2026-02-24T14:11:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lumifaro.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div id=\"pl-28460\"  class=\"panel-layout\" ><div id=\"pg-28460-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-28460-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-28460-0-0-0\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"textwidget\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2791\" src=\"https:\/\/lumifaro.com\/wp-content\/uploads\/2018\/12\/banniere-generalites-2.png\" alt=\"\" width=\"2560\" height=\"300\" \/><\/p>\n<\/div><\/div><\/div><\/div><div id=\"pg-28460-1\"  class=\"panel-grid panel-has-style\" ><div class=\"window_padding panel-row-style panel-row-style-for-28460-1\" ><div id=\"pgc-28460-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-28460-1-0-0\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce panel-first-child panel-last-child\" data-index=\"1\" ><div class=\"textwidget\"><h1 class=\"wp-block-heading has-wpdc-xx-large-font-size\">Privacy policy<\/h1>\n<p><strong>Introduction<\/strong><br \/>\nGiven the development of new communications tools, it is essential to be particularly vigilant when it comes to protecting privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.<\/p>\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n<h2 class=\"has-wpdc-large-font-size\">Collection of Personal Information<\/h2>\n<p>We collect the following information:<\/p>\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n<li>First name<\/li>\n<li>E-mail address<\/li>\n<li>Phone<\/li>\n<li>Address<\/li>\n<li>City<\/li>\n<li>Postal code<\/li>\n<\/ul>\n<p>The personal information that we collect is captured via forms and through your interactions with our website. We also use, as described in the following section, cookies and\/or log files to collect information about you.<\/p>\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n<h2 class=\"has-wpdc-large-font-size\">Personal Information Protection Contact<\/h2>\n<p>For questions about Lumifaro handling of personal information or its confidentiality policy, or if you wish to file a complaint, you can contact Elizabeth Parenteau.<\/p>\n<p>E-mail: eparenteau@lumifaro.com<\/p>\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n<h2 class=\"has-wpdc-large-font-size\">Forms and Interactivity<\/h2>\n<p>Your personal information is collected via forms namely:<\/p>\n<ul class=\"wp-block-list\">\n<li>Support request form<\/li>\n<\/ul>\n<p>We use the information collected for the following purposes:<\/p>\n<ul class=\"wp-block-list\">\n<li>Contact<\/li>\n<li>Web site management<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n<h2 class=\"has-wpdc-large-font-size\">Log Files and Cookies<\/h2>\n<p>We collect certain information via log files and cookies, which is primarily the following:<\/p>\n<p class=\"has-wpdc-large-font-size\">Anonymous Statistical Data<\/p>\n<p>We use recovery tools of anonymous data as the source, the type of browser you use, the number of page views, in order to improve our website and serve you better.<\/p>\n<ul class=\"wp-block-list\">\n<li>Google Analytics \u2013 <a href=\"https:\/\/policies.google.com\/privacy?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Policy Google Analytics<\/a><\/li>\n<li>Remarketing (advertising)<br \/>\nThese data allow us to display advertising on other sites according to your preferences when browsing on our site. You can always remove this information by following the procedure of the \u2013 <a href=\"https:\/\/policies.google.com\/privacy?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Policy Google Analytics<\/a><\/li>\n<\/ul>\n<p>The use of such files enables us to establish:<\/p>\n<ul class=\"wp-block-list\">\n<li>To obtain anonymous data on the use of the site.<\/li>\n<li>To improve site content quality, display and performance.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n<h2 class=\"has-wpdc-large-font-size\">Right of Opposition and Withdrawal<\/h2>\n<p>We are committed to offering you the right of opposition and withdrawal with respect to your personal information. The right of opposition is defined as the possibility for users to refuse that their personal information be used for certain purposes referred to at the time of collection.<\/p>\n<p>The right of withdrawal is defined as the possibility for users to request that their personal information no longer appear, for example, on a mailing list.<\/p>\n<p>To exercise these rights, you can write to:<\/p>\n<p>4300, boulevard de la Grande-All\u00e9e<br \/>\nBoisbriand, Qu\u00e9bec, Canada, J7H 1M9<br \/>\nCourriel : info@lumifaro.com<br \/>\nT\u00e9l\u00e9phone : 450 979-0667<\/p>\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n<h2 class=\"has-wpdc-large-font-size\">Access Right<\/h2>\n<p>We are committed to recognize the right of access and amendment to those concerned who wish to view, amend, or even remove information about them.<\/p>\n<p>To exercise these rights, you can write to:<\/p>\n<p>4300, boulevard de la Grande-All\u00e9e<br \/>\nBoisbriand, Qu\u00e9bec, Canada, J7H 1M9<br \/>\nCourriel : info@lumifaro.com<br \/>\nT\u00e9l\u00e9phone : 450 979-0667<\/p>\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n<h2 class=\"has-wpdc-large-font-size\">Security<\/h2>\n<p>Personal information collected is preserved in a secure environment. Persons working for us are required to respect the confidentiality of your information.<\/p>\n<p>To ensure the security of your personal information, the following measures are used:<\/p>\n<ul class=\"wp-block-list\">\n<li>SSL Protocol (Secure Sockets Layer)<\/li>\n<li>Computer backup<\/li>\n<li>ID \/ password<\/li>\n<li>Firewall<\/li>\n<\/ul>\n<p>We are committed to maintain a high degree of confidentiality by integrating the latest technology to ensure the confidentiality of your transactions. However, as no mechanism provides total security, risk is always present when using the Internet to transmit personal information.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy policy Introduction Given the development of new communications tools, it is essential to be particularly vigilant when it comes to protecting privacy. This is why we are committed to respecting the confidentiality of the personal information we collect. Collection of Personal Information We collect the following information: Name First name E-mail address Phone Address [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":101,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-28460","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy policy - Lumifaro<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez notre s\u00e9lection de luminaires encastr\u00e9s, ampoules DEL, panneaux DEL, hottes de cuisine et autres produits d&#039;\u00e9clairage pour vos installations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lumifaro.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - 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